Colorado Mountain Medical Redesigns Patient Phone Experience
Colorado Mountain Medical’s One Touch Resolution improves the patient experience by centralizing calls for faster answers, fewer missed calls, and better first-call resolution.
How Rural Healthcare Organizations Improve Connections with Patients
(HealthTech) With the use of integrated platforms, health systems serving rural communities like Vail Health are revitalizing their patient engagement.
Vail Health Listed as One of 350 Cleanest Hospitals
(Becker’s Hospital Review) Becker’s has compiled a list of the hospitals with a CMS 5-star rating for cleanliness. CMS’s Patient survey (HCAHPS)-Hospital database listed hospital ratings based on the Hospital Consumer Assessment of Healthcare Providers and Systems surveys.
Vail Health Recognized for Excellent Patient Safety and Transparency Ratings
(Becker’s Hospital Review) Vail Health is among the list of hospitals recognized for excellent patient safety ratings and adherence to federal price transparency rules.